What can be returned?
A product can be returned if the product is in the same condition as when purchased.
Where do items need to be returned to?
After obtaining a RETURN AUTHORIZATION, the product can be returned to:
5201 Convair Dr.
Carson City, NV 89706
Are there shipping charges for returns?
The customer is responsible for shipping charges for non-warranty returns.
Will I receive credit for returns?
Your credit card will be refunded, minus shipping costs, once the item is received and inspected.
For over 20 years, we have strived to provide complete customer satisfaction and will always put our customers first. KKM Precision accepts unused and unaltered items in original packaging and condition for a period of 60 days from the ship date for a full refund, credit or exchange. Shipping charges are non-refundable. If a product doesn’t perform as you think it should please send us an email at [email protected] or give us a call to discuss your needs 775.246.5444.
All products sold by KKM Precision are warrantied against defects in material and workmanship. All warranty claims must be handled directly through KKM Precision and are subject to exchange, repair or credit to the original purchaser. If you believe any KKM Precision product you have purchased has a defect in material or workmanship, please contact KKM Precision at (1-775-246-5444) for assistance. If product repair or replacement is necessary, the Customer will be solely responsible for all shipping charges, freight, insurance and proper packaging to prevent breakage in transit, whether or not the product is covered by this warranty. All shipments of repaired or replaced products by KKM Precision will be F.O.B. (Free on Board) at the KKM Precision warehouse in Carson City, Nevada.
This warranty does not apply to defects resulting from any Customer actions, such as mishandling, improper installation, operation outside of design limits, misapplication, improper repair, or unauthorized modification. No other warranties are expressed or implied. KKM Precision specifically disclaims any implied warranties of merchantability or fitness for a specific purpose. KKM Precision’s liability shall be limited to the actual purchase price of any defective unit or units of equipment to which a claim is made, and shall in no event include the Customer’s manufacturing costs, lost profits or goodwill, or any other direct, indirect, special, incidental or consequential damages whether based on contract or other legal theory. KKM Precision shall not be liable for normal manufacturing defects or customary variances from specifications.
Products sold by KKM Precision are not designed, intended or authorized for use in applications where the modification and or misuse of the product could create a situation where catastrophic property damage, personal injury or death may occur. In the event that the Customer purchases or uses any KKM Precision products for any such unintended or unauthorized application, the Customer shall indemnify and hold harmless KKM Precision and its officers, directors, employees, agents, affiliates, successors and assigns against all claims, costs, damages and expenses (including reasonable attorneys’ and expert witness’ fees) arising out of or in connection with, directly or indirectly, any claim for property damage, personal injury or death associated with such unintended or unauthorized use, even if such claim alleges that KKM Precision was negligent regarding the design or manufacture of the subject product.